Best Cave Cenote Tour! I’ve been going to the Mexican Riviera are for over 30 years and I can’t believe I’ve never done this tour before! We had the beautiful crystal clear waters of the privately owned cenote to ourselves and the caves on the second part of the trip were otherworldly. This is a great way to beat the Mexico heat and enjoy a truly unique experience!
Shanna
6/30/2026
Once in a lifetime. My Johanna and I want to thank Juan for a very special day! The underground river/cave float was spectacular and a once in a lifetime experience. Juan was very informative and attentive to our needs. If you are blessed with the opportunity to take this tour with Tulum Underground please do it. Glad we were smart enough to sign up for this tour.
James
6/10/2026
Fabulous Experience From first contact online to the entire excursion! Juan was an incredible guide! Very patient and knowledgeable! My 4 kids, 14, 12, 10, & 8 had an incredible time! Highly Recommend!!!
Mike
5/28/2026
Absolutely worth it! No crowds and beautiful/stunning underground river and cenote. Angel, our guide, was very knowledgeable, polite and skilled at what he does . Group of 6 of us paid for private tour. Everyone noted it was so worth the cost. First open cenote is nice but the second place with the caves just took our breath away. He does not take you to local cenotes close to town but instead he takes you to locations you would never go on your own. It is a bucket list experience and I highly recommend.
Kris
4/02/2026
Great Adventure!! Juan was a fantastic friendly guide! Timely pick up & very knowledgeable of the area. Excellent English and where we went there was hardly anyone around - which for us, was ideal. Highly recommend this trip for anyone looking to get off the resort and explore!
Paige
2/16/2026
Great Experience Eduardo was fun, knowledgeable and obviously loves his job. He arrived early and curated the experience specifically to our desires.
Gill
12/18/2025
Perfect Day Adventure This was my favorite thing we did during our trip. The cenotes were amazing, refreshing, and uncrowded. The underground river experience was so cool. It's huge and so interesting. Javier was an excellent guide. Knowledgeable, kind, friendly, and funny. He made sure we had everything we needed and even kept our stuff out of the rain while we swam. Highly recommend!
Amanda
11/11/2025
Beyond Good Words do not do it justice. One of the best tours I have ever done, anywhere in the world, period. Juan was an exceptional guide. The cenotes were beautiful. The cave swim was the sort of thing that I never thought I would be able to do without a certification. Cannot recommend highly enough - this is as close to a must-do as I can imagine.
Gordon
10/16/2025
Highly Recommend, Must Experience, Breathtaking If you are coming to Tulum and I had to recommend one private cenote tour, this is the one…BY FAR. We had visited multiple cenotes before this and nothing else compared to this experience. Pictures and videos will never capture the beauty of what we witnessed in person. Our tour guide Juan was very knowledgeable and friendly and we could not recommend him more.
Kaihan
9/17/2025
Don’t miss the Cenotes with Gina! By far the best time!!! Beautiful !!!!🤩If you’re gonna do anything in Tulum DO THIS.! Gina was GREAT super knowledgeable & sooooo nice !!! Thank you!!!! 😊
Annette Palazuelos
6/06/2025
An absolutely fabulous tour. We would highly recommend. Eduardo was an excellent guide, really knowledgeable and friendly. He also went above and beyond to send us ideas for good places to eat and other things to do whilst in tulum. The cenotes were beyond beautiful. We had such a great day with memories made to last a lifetime.
Marnie Seymour
4/08/2025
Unforgettable Private Experience Juan was amazing! He and a driver picked us up from our hotel and provided snacks and drinks for the drive to an open Cenote and a partially closed/fully closed Cenote. Both locations were gorgeous, with very few (if any) other tourists. Juan had snorkel masks for kids and adults, and there were life jackets at both locations as well as wetsuits of all sizes at the closed Cenote. We had a relaxed but fascinating day with ages from 7-70. Highly recommended tour that exceeded our expectations!
Caitlin
3/26/2025
1001% the best excursion we have ever done! The cenotes were absolutely breathtaking. Once in a lifetime experience! This was the best excursion we have ever had!!! 100% our favorite day of our entire trip! Juan was super kind and extremely knowledgeable. The two cenotes were incredible!!The first cenote was open air with tons of fish. We had it all to ourselves which was very nice and we had lots of fun snorkeling.
The second cenote was absolutely breathtaking. It was an underground cave and we felt like we were in a different world as we swam through it. We had bats flying around and the quiet and beauty of the cave was unbelievable. It literally was hard to comprehend that what we were seeing was real. Definitely a once in a lifetime experience. Juan provided wet suits, life jackets and flashlights which made the swim through the caves completely stress free. He also was so kind to take photos of us and knew the perfect spots and how to do that with the lights. (I recommend bringing a phone/camera in a waterproof pouch). It worked great!
At the end Juan provided us with drinks and snacks. The fresh mango was so delicious.
Our family of five spent one week in Tulum/Rivera Maya and the excursion with Juan was hands down our favorite day of the entire trip. I 100% recommend this excursion!
Yvonne V
3/03/2025
Highly recommend this excursion! This Cenote and underground river tour was well worth the money! Gina, our tour guide was amazing and both the Cenote and underground river was secluded. We did not encounter a lot of other travelers at all, giving us the opportunity to explore and take pictures without having to deal with a crowd. The underground exploration was our absolute favorite. Our kids are 14 and 17 and even though there was a lot of swimming they both really enjoyed the excursions. Highly recommend!!
Katrina
2/20/2025
Loved it This experience was amazing and the highlight of our trip! Juan our tour guide was super familiar with the area and had great communication so we weren't stressed about pickup / drop off at all. Madeleine C
2/03/2025
Fantastic caving/cenote tour This your was fantastic and exceeded my expectations. Juan was very nice, knowledgeable , and passionate about the cenotes. I would highly recommend! gymchic68
1/17/2025
Great guide and tour ! This tour was amazing and very unique! The underground river cenote was a wonderful experience, very different from the other cenotes that we visited. Juan, our guide took very good care of us during. He was very patient, informative and professional. We felt safe and he gave us delicious snacks, too.For adventurous people, this is a great tour!
YenN36
1/09/2025