Our trip with Juan was more than amazing, his knowledge about cenotes and caves was astonishing. Also just a down to earth and cool guy to hang out with. Definitely a must do in Tulum, and will be coming back to do again in the future!
Juan was extremely personable & courteous. The locations seemed to be “behind the scenes” which made our private session exceptional.
The water was chilly, even wearing wet suits; but it was worth it!
No problem for fear of not seeing the bottom of the pools, the water is absolutely crystal clear. I personally have a small fear of being touched by water creatures, but didn’t experience an issue here. Most of the areas we visited we couldn’t touch the bottom. No problem! We just floated through the caverns!
Juan was kind with a smashing sense of humor! He was prompt to our out of the way location, so we didn’t need to worry about grabbing a taxi to/from. He didn’t rush our experience and allowed for romantic moments also.
He also brought some small snacks & water to hold us over. (No strawberry flavored coconut water (bummer) !) The length of the experience was perfect as we were able to get back to our bungalow for a private lunch after the experience (not included).
The cetones were breathtaking and magical. I don’t remember the exact locations, but they’re an unforgettable part of our trip to Tulum.
Very cool experience! Randell was very knowledgeable of the area and took us to some very beautiful cenotes. Would definitely recommend for someone who wants a more personal experience.
This excursion was phenomenal!
The pick up was prompt, and arrival to the location was quick! The first Cenote was underwhelming this was more like let’s swim in a cool body of water. The second location is what took my breath away! The cave exploration was phenomenal and the guide was knowledgeable! Would definitely recommend this tour.
This tour is absolutely amazing!! Juan was a perfect tour guide and I don’t have words for how stunning the cenotes were. It was a once in a lifetime experience that I’ll never forget! Highly recommend.
This was hands-down one of the most amazing experiences. Juan is Amazing, if you are going to Tulum you must book this!!! Juan took us to three breathtaking spots. This private tour is way better than other crowded tours, very personable and an amazing experience.
The tour was great! Beautiful location and Juan was an awesome host - spoke English perfectly, communicated with me quickly to pick me up from my hostel, and brought cold drinks and fruits to share!
Best day every just book it !!!!! We visited two cenotes during this experience and it was magically wonderful. We were so greatful to have such a great guide during our experience. Full of knowledge and and gave us the history of the area and cenotes during the tour. He made sure we were all comfortable and safe at all times. The views were breathtaking and this was one of the best days of my life . Ended my birthday in the best way .
I cannot recommend this tour enough! Juan was a wonderful tour guide. He provided lots of history/information on the Cenotes, and made everyone feel safe. The Cenotes we visited were incredible. We got to visit two different types, which enriched the experience. They were not crowded at all, and getting picked up from my hotel for the tour was a big bonus.
One of my favorite vacation moments of all time. Juan was an incredible host and took us to some magical cenotes. The locations were beautiful, not too busy with other tourists, and l unlike anything we had ever seen before. Juan was very knowledgeable about the history of where we were and was a great host to chat with. I would highly recommend this tour to everyone!
Amazing! Hands down best experience in Cancun! I loved the location, Juan was very knowledgeable and accommodating! Everything I wanted and more! Do it! Just do it!
We had an amazing time with Juan! He was an excellent host! He picked us up from our Airbnb and brought us to two beautiful cenotes! He was extremely knowledgeable of the area and a great photographer! Highly suggest taking this tour!!
Had a really incredible time with Juan exploring some off-the-beaten-path cenotes! Without his guidance, equipment, and expertise, it would have been impossible to explore this particular place alone. I was traveling alone and ended up with an awesome group of people! Juan took care of everything and made enjoying the experience totally effortless.
Juan is the man! Easy to get along with, super knowledgeable and created a super high level of comfort for everyone. We had snacks, fresh mangos and of course got some great pics. He even took me and my friend out for tacos afterwards as an added perk. Would highly recommend booking this tour with Juan!
Juan was an amazing host. I have never experienced anything like the cenote caves.
Juan offers a great experience, everything was breathtaking the cenotes he takes you are just magical and for sure you need someone to show you the beauty hidden in the jungle
super profesional and super polite. He went above and beyond with everything super highly recommended 10/10 ***** (5 starts)
This experience was truly magical. My boyfriend and I got a private tour and the host was generous enough to take tons of amazing pics. Snacks, great stories, and great sights!!
Had an incredible time with Juan ! Between the cenotes and a tour of Tulum city center- could not have wished for a better experience!! Highly recommend booking a tour with Juan!
The whole trip was awesome and Juan was very professional. I did not know how to swim and he helped me out when I caught a cramp. He also took snacks and was very helpful and thoughtful throughout the entire experience.
Jaun is amazing! The whole experience was fantastic.
Worth every penny, the tour guide Juan was attentive to our group and made us feel at home in an otherwise otherworldly place. The first cenote was a crystal clear haven full of beautiful little fish and the cave experience was surreal and completely exceeded our expectations, truly a magical Mayan underworld.
Huan brought us to two extraordinary cenotes! Magical experience. Highly recommend.
Memorable ! Juan , was a fantastic guide for my 2 daughters (15 & 8) and I. He’s good natured , attentive , and knowledgeable. We felt safe & had not a worry . What is unique about this tour experience is the guides ability to sense what you’re up for & curating your experience. Great snacks and beverages, a hit with the kids . The open cenote was a great first stop. There, we explored freely & gained confidence w/the snorkeling gear . We were there alone except one group at the end. The cave tour was our favorite! Educational and insta worthy (Juan doesn’t mind playing camera man btw.) Also, great freedom to ask questions as they arise. I hate to ruin a surprise so I wont give too many details , you’ll just have to book the trip Lastly , I wouldn’t write this tour off if you have any phobias , fears, or physical limitations (bad hips here ) . Because of the flexible nature of the guide and his knowledge of the environment... adjustments can be made. The tour in it’s entirety , was life changing. I would absolutely book this experience again, and again .
Truly an awesome EXPERIENCE. From the private pickup from Airbnb to the magical underwater/ground sights. Jaun was very intuitive and informational. Happy to have booked. Would highly recommend. A+
Juan was a phenomenal guide! Very knowledgeable about the cenotes, Tulum, and the surrounding areas. I would definitely recommend this excursion to anyone staying in or near Tulum!
The perfect cenote experience! Highly recommended!
This was a great tour & very covid friendly. Our driver, Juan wore a mask and we did a private group tour. The cenotes were stunning and not crowded which was great. Highly recommend!
Just amazing. ❤️
Wow. We had such a wonderful experience with Juan on the cenote tour. He is such a personable guide, and you can tell he enjoys his work (so much so that it's not really work!). The places that he took us to and helped us explore are so magical, they seemed like another world. If we ever return to Tulum, we would not hesitate to take Juan's tour again. Thank you so much, Juan!
Very nice! Can highly recommend!