77maryrox Avatar
6/10/2023 - Google
Amazing! 100% recommended. The weather was perfect and our tour guide Juan was very accommodating throughout the entire trip and very aware of what made us comfortable and what didn't. We had an amazing time in the outdoor cenote first to avoid any possible storms and then went to the underground cenote and caves. I have never seen anything like the underground cenote. We got some snacks at the end but would definitely recommend eating right before especially if you're being picked up from Playa del Carmen or Cancun since it's a far drive and the floating/swimming will tire you out. A must for your trip to the Riviera Maya.
Paul Nolan Avatar
Paul Nolan
6/10/2023 - Google
Juan's tour was a highlight of our trip! He provides a very personalized tour of some lesser-known cenotes, so you don't deal with crowds and you don't feel rushed. Juan shares interesting facts about what you're looking at and gives you as much space as you wish to just enjoy what you're experiencing. If you're going on a cenotes tour, Tulum Underground is a no-brainer.
Skÿn Medi-spa Avatar
Skÿn Medi-spa
6/02/2023 - Google
The best day ever! Jaun is so personable, kind and knowledgeable, answered every question we had! The cenotes he took us to were jaw dropping and no crowds. Highly would recommend to everyone!
Brian K Avatar
Brian K
5 star rating
4/21/2023 - Tripadvisor
5-star, Must Do This was a must do experience. Juan was an incredible guide. From the moment he picked us up at our villa we were impressed. Juan was friendly, accommodating, and knowledgeable. The experience itself is something that you can look at pictures of but they don't do it justice. Do yourself a favor and book this trip for yourself.
Gloria S Avatar
Gloria S
5 star rating
4/14/2023 - Tripadvisor
Best tour with the best guide This tour was beyond any expectations I had! What an amazing tour guide we had! He had stories, detailed history, and an answer for every question. It was an unforgettable experience and we highly recommend this tour!
Daniel S Avatar
Daniel S
4/13/2023 - Airbnb
Great Private Tour Eddy was amazing! We customized the tour to the Tulum ruins and cenotes. He is so knowledgeable!!! The cenote was magical. He made our trip amazing between all the nightlife we did this was a great break to get in touch with nature in Tulum.
Andres Losa Avatar
Andres Losa
3/10/2023 - Google
Juan was an amazing tour guide. Highly recommend booking with him if you ever visit Tulum, Mexico. 5 star service
Cathy Migliaccio Avatar
Cathy Migliaccio
3/10/2023 - Google
Amazing ! Highly recommend the cenote and cave tour It is absolutely beautiful and tranquil Our guide Juan was knowledgeable and friendly We will be booking with them again on our next visit
Julie McDonald Avatar
Julie McDonald
3/10/2023 - Google
The most amazing experience doing the above and underground Cenote tour! Juan, our tour guide was perfection! He was timely, attentive, and knowledgeable about the cenotes. He was passionate about the cenotes and made the tour exciting and interesting. My husband and I along with another couple couldn’t have been more pleased with the unforgettable experience. This isn’t like your regular cookie cutter tour being herded like cattle with busy places. It was personal and not crowded. Amazing sights you won’t see on any other tour. HIGHLY recommend!!!!
Jeanette Ramos Avatar
Jeanette Ramos
3/10/2023 - Google
Juan was an amazing tour guide that took such good care of our entire group of 14 friends. He was extremely knowledgeable, communicative and responsive, and coordinated everything perfectly. He was punctual, never rushed our group, and even accommodated our requested stops along the way. Don’t hesitate when booking with him. You won’t be disappointed.
Te-Airn Davis Avatar
Te-Airn Davis
3/10/2023 - Google
Let me start by saying this if you are contemplating on booking this tour. Let me answer for you DO IT!!! Juan was the most amazing, very patient, most knowledgeable tour guide out there! He gave us a wonderful tour of a couple cenotes that weren’t crowded with people, so we were able to take our time. He also provided drinks & yummy snacks along the way. He made things so personable & easy & always stayed in contact with you. I will definitely recommend him to anyone I know traveling here. 10/10
Angelica Rodriguez Avatar
Angelica Rodriguez
3/10/2023 - Google
Amazing Chichen Itza tour! We found this tour on Instagram and reached out to them before our trip. Juan was very responsive and very informative answering all our questions for our excursion. He made the process easy for a group of 14. The prices were also reasonable. When the day finally came, the trip itself was perfect! Pick up was on time, the tour at Chichen Itza was one to remember and the Cenote we went to was breath taking. This was all possible thanks to Juan! Highly recommend without question!
Justin Alford Avatar
Justin Alford
10/10/2022 - Google
Juan was fantastic. Driver Ulises was also super. We saw an incredible above ground cenotes and the underground river and caverns. He was well informed and took us to some places that have transformative powers. Feel the connection to living water and become enlightened with one of the best guides in Tulum.
Michelle Crowell Avatar
Michelle Crowell
10/10/2022 - Google
We had an amazing time on the cenotes tour! Edwardo was so friendly and knowledgeable. The cenotes were like a fairy tale. So amazing!
Sean Crowell Avatar
Sean Crowell
9/15/2022 - Google
Eduardo took us on a fantastic tour of the cenotes not far from playa del Carmen. Eduardo was knowledgeable, friendly, and a wonderful guide. Will definitely book other tours with TU in the future!
Candice Hillenbrand Avatar
Candice Hillenbrand
9/15/2022 - Google
We couldn't have asked for a better day!! Of course the cenotes were incredible (seriously, so beautiful), but even more than their beauty was having a reliable and super professional tour guide who loves this place so much and told us all about it. Eduardo knew everything about the cenotes, the people, the history AND he told us about himself. We will definitely be back for another tour/excursion. We come to Mexico a few times a year and today we made a new friend for our next trip and many more to come!
Jenny W Avatar
Jenny W
5 star rating
8/29/2022 - Tripadvisor
Amazing tour with Juan! We had an amazing experience with Juan on our above & underground cenote tour! We loved that it was private, he picked us up from our hotel and was responsive when asking questions and booking. We went to 3 different types of cenotes, all awesome to see and swim in…bonus being that they weren’t crowded at all with tourists!
Matthew Gregory Avatar
Matthew Gregory
7/25/2022 - Google
This was the best day of my life! Juan was on time, extremely friendly and very knowledgeable. He took us to the best cenotes that you can’t find on the tourist trail. We had a private tour of the most beautiful, crystal clear cenotes you’ll ever see. Juan even had the most delicious fruit for us between cenotes. Do the above/below ground tour. You won’t be disappointed. Absolutely amazing!!!