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Matthew Gregory Avatar
Matthew Gregory

This was the best day of my life! Juan was on time, extremely friendly and very knowledgeable. He took us to the best cenotes that you can’t find on the tourist trail. We had a private tour of the most beautiful, crystal clear cenotes you’ll ever see. Juan even had the most delicious fruit for us between cenotes. Do the above/below ground tour. You won’t be disappointed. Absolutely amazing!!!

7/25/2022
Janelle Williamson Avatar
Janelle Williamson

This day trip was absolutely amazing!!!! from the points of booking the trip to the driver picking us up at the hotel to meeting Juan at the first cenote location. Juan was so nice, personable, fun and knew everything about the Cenotes. After the trip Juan had water snacks and oh my God the mangoes were so delicious! When you're in Tulum and want to see the cenote's I highly recommend using this company as your tour guide! Also it's a private tour so you're not with a group of other people from different hotels which is really nice. Juan I hope I see you when I come back to Tulum! And thank you Tulum underground cenote for my amazing trip!

6/01/2022
Hamid Attie Avatar
Hamid Attie

I couldn’t recommend this tour & this company any more highly. Our guide, Juan, was most knowledgable. His understanding of local history and culture was enlightening… and his local knowledge and expertise of the Cenotes facilitated a “once in a life time” experience… one our family will cherish forever. Thank you, Juan.

4/01/2022
Anna Stogniy Avatar
Anna Stogniy

We had such a great experience. Our guide Juan was amazing. Very professional, knowledgeable and patient. We highly recommend these guys for your next tour.

3/01/2022
Vanessa Smile Avatar
Vanessa Smile

This was the best trip ever! We would do it over and over again! Thank you Juan! 🙂

3/01/2022
Viviana Gonzalez Avatar
Viviana Gonzalez

one word- JUAN.If you’re looking for an underwater experience like no other then this will rock your socks off. Juan picked us up and made us feel so welcomed from the beginning. He really cares about the condition of the cenotes he’s taking you to and want his people to care for them too. Away from the crowds and into places you’ll never freaking imagine. - VivianaJuan! Thank you for making this experience one we will never forget. You are so kind and me and my wife appreciate everything you did for us! If you are looking for an EXPERIENCE (not a tour) Juan is the man to go to. You will appreciate the cenotes so much more being with him. Thank you again Hermano!! - David

2/08/2022
Jennifer Connolly Avatar
Jennifer Connolly

We had the best time during our tour to these underground cenotes. The location is not overcrowded and really allowed for us to slow down and appreciate the beauty.Juan was an amazing guide. He was so informed about the location and truly made our experience!

2/08/2022
Firas Shbeeb Avatar
Firas Shbeeb

The only way to experience the cenotes. The tour guide was amazing and knew the best times for the best lighting and least crowds. He took care of all the details and even helped take pictures for us. Thank you Hector and Tulum Underground for an unforgettable experience.

12/15/2021
missy aluague Avatar
missy aluague

I’ve had the best amazing experience and tour guide. Juan and Angel was absolutely great. They are very organized and made sure that we are on our time.I felt like we knew them for a long time we felt comfortable with them during our tours. Very informative and made sure they attends to our needs. I would definitely want them to be my tour guide when I go back. Thank you!!!!

12/15/2021
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